Breeze Airways Cancellation Policy: Everything You Need to Know

When it comes to booking a flight, flexibility is key. Whether you’re planning a spontaneous getaway or need to change your travel dates due to unforeseen circumstances, understanding an airline’s cancellation policy can save you a lot of time, stress, and money. Breeze Airways, a newer player in the U.S. airline industry, offers competitive prices and a relatively straightforward cancellation process. In this blog, we’ll break down everything you need to know about Breeze Airways’ cancellation policy.
1. Breeze Airways: An Overview
Breeze Airways is a low-cost carrier founded by aviation veteran David Neeleman, the same entrepreneur behind airlines like JetBlue and WestJet. The airline, which operates domestic flights primarily between smaller cities in the U.S., prides itself on offering affordable and convenient air travel without compromising on customer service.
One of the standout features of Breeze Airways is its no-frills service, providing passengers with flexible flight options and competitive pricing. But what happens if your plans change and you need to cancel or modify your flight? Let’s dive into the details of Breeze Airways’ cancellation policy.
2. Breeze Airways Cancellation Policy
Breeze Airways’ cancellation policy is designed to be as transparent as possible, but as with any airline, there are important terms and conditions to keep in mind. Here’s a general overview:
24-Hour Risk-Free Cancellation
One of the most passenger-friendly aspects of Breeze Airways’ cancellation policy is the 24-hour risk-free cancellation. If you book your flight and then realize that you need to change or cancel it within 24 hours, you can do so without incurring any penalty fees, provided your flight is at least 7 days away. This rule applies to both standard fares and Breeze’s premium fares.
This allows you to book your flight with confidence, knowing that you can change your mind or adjust plans within a short period without being penalized.
Standard Cancellations and Refunds
If you need to cancel your flight after the 24-hour grace period, the following applies:
- Non-refundable tickets: Breeze Airways generally offers non-refundable fares. If you cancel your flight, you won’t be able to receive a cash refund. However, you may be eligible for Breeze Credit, which is the value of your ticket that you can use for a future flight with the airline.
- Refundable tickets: If you’ve purchased a refundable ticket, you can cancel and receive a refund to your original payment method. Refundable tickets are typically more expensive than non-refundable ones, but they offer the benefit of flexibility.
It’s important to note that if you cancel your flight after the 24-hour window and you are not eligible for a refund, Breeze will not offer a direct refund to your original payment method. Instead, you’ll receive the amount in the form of Breeze Credit, which you must use within 12 months of the original booking date.
Changing Your Flight
If you prefer to change your flight rather than canceling altogether, Breeze Airways offers a flexible flight change policy:
- Same-day changes: You can change your flight for a fee, which will vary based on the route and fare type. Breeze allows changes up to 15 minutes before departure, making it one of the more flexible airlines when it comes to last-minute adjustments.
- Fees: Typically, the change fee is $25-$100 depending on the specific situation. It’s worth noting that fare differences may also apply if you are moving to a higher-priced flight.
Canceling a Flight Due to Illness or Emergency
If you need to cancel due to an emergency or illness, Breeze Airways suggests contacting their customer service team as soon as possible. While the airline’s standard policy doesn’t offer refunds for non-refundable tickets in these circumstances, there may be some flexibility or exceptions. In some cases, you might be eligible for a partial refund or credit if you provide supporting documentation such as a doctor’s note.
3. How to Cancel Your Breeze Airways Flight
If you’ve decided to cancel your flight with Breeze Airways, the process is relatively simple. Here’s how you can do it:
- Online: The easiest way to cancel your flight is by visiting the Breeze Airways website and logging into your account. You can find your booking under the “Manage Flights” section, where you can select your flight and initiate the cancellation or change process.
- Breeze Airways App: You can also manage your booking through the Breeze Airways mobile app. This offers a convenient way to make last-minute changes or cancellations on the go.
- Customer Support: If you prefer speaking to a representative, you can reach Breeze’s customer support team by phone. However, be mindful of potential wait times, especially during busy travel periods.
4. Refund Processing Time
For those who are eligible for a refund (e.g., if you purchased a refundable ticket or canceled within the 24-hour window), Breeze Airways generally processes refunds within 7-10 business days. This time frame may vary based on your payment method and whether the ticket was purchased through a third-party provider.
5. Tips to Avoid Cancellation Fees
While Breeze’s cancellation policy offers flexibility, it’s always best to avoid the hassle (and possible fees) altogether. Here are some tips to help you stay on top of your travel plans:
- Book early: If you know your plans are likely to change, try to book your flights well in advance, giving you more time to cancel or modify your reservation.
- Consider travel insurance: If you’re uncertain about your travel dates or might need to cancel due to unexpected circumstances, travel insurance could help. Some policies cover cancellations due to illness, emergencies, or other unforeseen events.
- Choose refundable tickets: If your plans are not set in stone, opting for a refundable ticket can save you money in the long run, especially if you anticipate needing to change your travel plans.
6. Conclusion
Breeze Airways’ cancellation policy is relatively straightforward and designed to offer flexibility, especially with their 24-hour risk-free cancellation and easy online management tools. While non-refundable fares do not offer cash refunds, the airline provides Breeze Credit for future flights, making it a good option for frequent travelers who may need to adjust their plans.
As always, it’s important to read the specific terms of your ticket, as different fare types (like refundable versus non-refundable) will offer varying levels of flexibility. Whether you’re booking a last-minute flight or planning ahead, Breeze Airways offers enough flexibility to meet your needs—without breaking the bank.
Happy travels, and always check the latest policies directly with Breeze Airways before booking your next flight.